Overview
Compliance teams historically rely on fragmented systems, spreadsheets, and manual processes — leading to inefficiencies, audit strain, risk blind spots, and low confidence in regulatory readiness.
The Compliance Management solution was conceived to solve these problems by digitizing and streamlining compliance tasks, policy management, risk tracking, and activity oversight in a single, integrated platform that works in tandem with ACA’s broader RegTech ecosystem
Role:
UX Designer
Responsibilities:
UX strategy, workflow design, information architecture, interaction & visual design, stakeholder alignment across product, engineering, and compliance SMEs.
Problem
Teams managed regulatory obligations, policies, risks, and audits across disconnected systems and spreadsheets. This fragmentation reduced visibility, increased manual effort, and created unnecessary risk—especially during audits or regulatory change.
Goals
Reduce cognitive load across complex compliance workflows
Improve visibility across policies, risks, and activities
Enable proactive, action-oriented compliance management
Ensure audit readiness by default
Solutions
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Designed role-based dashboards that surface priority tasks, risk indicators, and program health at a glance—allowing users to act immediately without navigating multiple tools.
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Created clear, connected relationships between regulatory obligations, internal policies, and risk controls, reducing manual reconciliation and improving confidence in coverage.
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Introduced expert-maintained regulatory content, automated task assignments, reminders, and escalation paths—significantly reducing spreadsheet dependency.
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Every action is logged with ownership and timestamps, enabling continuous audit readiness rather than last-minute preparation.
Impact
Reduced manual effort and fragmented workflows
Faster audit preparation with structured records
Increased confidence and visibility for compliance teams
Improved cross-functional collaboration